Dear Customers! We would like to inform you that orders placed between 19.10.2019 and 23.10.2019 will be shipped on 24.10.2019. Thank you for understanding!

close

Please read the following terms of use and transaction carefully. Using and browsing Julius-K9® as well as buying products through our online store means you accept the following terms and conditions.

TERMS OF USE

In order to fully inform visitors and users on the website www.juliusk9greece.com, terms of use have been established. Please read the Terms of Use carefully as described below

GENERALLY

Upon the entry of the visitor-user on the website www.juliusk9greece.com, he is aware of the terms of use and accepts these terms while waiving any claim he may have come out of his visit at www.juliusk9greece.com. The use of this site by any visitor-user is at his / her own sole responsibility.The content of this website is not and can not in any way be interpreted as providing advice, directly or indirectly encouraging users to take any action. All contents of www.juliusk9greece.com, including images, graphics, photographs, drawings, texts, services provided and generally all the archives of this site, other than the expressly mentioned exceptions, are intellectual property of www.juliusk9greece.com and are protected by the relevant provisions of Greek law, European law and international conventions and treaties. www.juliusk9greece.com reserves the right to add, modify, and revoke at any time any item or information contained therein and to temporarily or permanently discontinue all or part of its services without notice.

PRODUCTS

WARRANTY

All our products are carefully tested before shipment and are in perfect condition. www.juliusk9greece.com is committed to sending products as described on its pages and for their excellent packaging for safe transportation. www.juliusk9greece.com does not cover product warranty. Product warranty is covered by the manufacturer for a period of time specified by the manufacturer. If for any reason, you have any problem with the product you received, contact us by phone or email.

PRICES

The prices listed are final, ie VAT is included. www.juliusk9greece.com reserves the right to change prices without prior notice from customers. In any case, however, at the time of receipt of the product ordered, the customer will pay the price indicated at the time of the order.

AVAILABILITY AND STORAGE

www.juliusk9greece.com daily updates the availability of its products. If for some reason the number of orders exceeds the stock availability of a product, we will contact you directly by phone or e-mail to let you know the date of availability and shipping of the product.

ORDER CANCELATION

To cancel your order before you receive it, you must contact us. The phones will be found on the contact form. We will inform you about the refund process (which should not be longer than 15 days). If the cancellation is made when your order is already on the carrier then you will be charged the shipping cost. After canceling your order, we will contact you by email or phone to let you know.

PRODUCT RETURNS

Product returns at www.juliusk9greece.com charge

The customer has the right to return the products he has purchased from this online store at www.juliusk9greece.com at the expense of www.abbyspaws.gr being sent incorrect products. In this case, the customer may either refuse to accept the product from the outset or request his return. Returned products should be in excellent condition, sealed, complete and without any damage.

The packaging of the product is the one that normally accompanies the product and is in perfect condition. The maximum refund period may not exceed fifteen (15) calendar days from the date of receipt.

Returns of products by customer charge.

The customer reserves the right to return the products he has purchased without notice and without obligation to communicate the reason for the return of the products within fifteen (15) calendar days from the date of receipt. In this case, it is charged with the direct cost of returning the products. Returns will be accepted only if the products the customer wishes to return are in exactly the same condition as they were taken, without having their packaging unsealed or tampered with.

In case of return of the products, the refund of the money corresponding to the products ordered by the customer will be completed within 21 days from the date that www.juliusk9greece.com will receive the returned products. The refund is made by crediting the client's bank account, which will be disclosed to www.juliusk9greece.com

In each case of return of products, the customer is obliged to deliver intact and in perfect condition all documents accompanying the product (eg DAT, Retail, gifts, etc.).

COMPETENCE - FINAL PROVISIONS

These terms and conditions are governed by the provisions of Greek law, as applicable and interpreted in accordance with the rules of good faith, business morals and the economic and social purpose of the right. The invalidity of a specific term does not affect the validity of the other terms, but automatically ceases to apply. Any omission of a specific right or term from www.juliusk9greece.com resulting from these terms of use does not constitute, nor may a waiver of, be interpreted. Competent Courts for resolving any dispute arising out of these terms are the Courts of Athens.