All our products are carefully tested before shipment and are in perfect condition. www.juliusk9greece.com is committed to sending products as described on its pages and for their excellent packaging for safe transportation. www.juliusk9greece.com does not cover product warranty. Product warranty is covered by the manufacturer for a period of time specified by the manufacturer. If for any reason, you have any problem with the product you received, contact us by phone or email.
The prices listed are final, ie VAT is included. www.juliusk9greece.com reserves the right to change prices without prior notice from customers. In any case, however, at the time of receipt of the product ordered, the customer will pay the price indicated at the time of the order.
AVAILABILITY AND STORAGE
www.juliusk9greece.com daily updates the availability of its products. If for some reason the number of orders exceeds the stock availability of a product, we will contact you directly by phone or e-mail to let you know the date of availability and shipping of the product.
To cancel your order before you receive it, you must contact us. The phones will be found on the contact form. We will inform you about the refund process (which should not be longer than 15 days). If the cancellation is made when your order is already on the carrier then you will be charged the shipping cost. After canceling your order, we will contact you by email or phone to let you know.
Product returns at www.juliusk9greece.com charge
The customer has the right to return the products he has purchased from this online store at www.juliusk9greece.com at the expense of www.abbyspaws.gr being sent incorrect products. In this case, the customer may either refuse to accept the product from the outset or request his return. Returned products should be in excellent condition, sealed, complete and without any damage.
The packaging of the product is the one that normally accompanies the product and is in perfect condition. The maximum refund period may not exceed fifteen (15) calendar days from the date of receipt.
Returns of products by customer charge.
The customer reserves the right to return the products he has purchased without notice and without obligation to communicate the reason for the return of the products within fifteen (15) calendar days from the date of receipt. In this case, it is charged with the direct cost of returning the products. Returns will be accepted only if the products the customer wishes to return are in exactly the same condition as they were taken, without having their packaging unsealed or tampered with.
In case of return of the products, the refund of the money corresponding to the products ordered by the customer will be completed within 21 days from the date that www.juliusk9greece.com will receive the returned products. The refund is made by crediting the client's bank account, which will be disclosed to www.juliusk9greece.com
In each case of return of products, the customer is obliged to deliver intact and in perfect condition all documents accompanying the product (eg DAT, Retail, gifts, etc.).
COMPETENCE - FINAL PROVISIONS